Orders and Payments
All transactions are processed securely, guaranteeing our customers maximum data security.
The products sold by Mantero are only those available on the Website www.mantero.com when the order is placed, as described in the related information sheets.
The images accompanying the product description sheet are for information purposes only and may present slight differences from the physical product, also depending on the browser used.
The Customer must enter their data in the form on the Website to correctly forward the order after carefully examining the General Sales Terms and Conditions and features of the product(s) they intend to purchase. The Customer may request Mantero to issue an invoice for the purchase under art. 22 of Presidential Decree no. 633/1972, adding the mandatory tax data.
Mantero confirms correct receipt of the order using an email reply sent to the email address communicated by the Customer. This confirmation message will summarise the Sales Terms and Conditions, as foreseen by the applicable regulations, data entered and products purchased by the Customer. This enables the Customer to verify it and promptly communicate any necessary corrections of incorrect data.
PRICES AND PAYMENT METHODS
The prices specified on the Website are considered inclusive of taxes and VAT. Any shipping costs or payment charges will be communicated in advance to the Customer through the Website or these Terms and Conditions.
The following payment methods are available:
- PayPal/Apple Pay/Google Pay/Pay Express/Scalapay/Klarna
- According to their specific procedures, the Customer may use the above-mentioned circuits for payment.
- Credit Card/Debit Card
When purchasing goods by credit or debit card, the transaction may occur through the secure PayPal server or other secure server chosen by Mantero (Apple Pay/Google Pay/Pay Express/Scalapay).
In no case and at no payment stage will Mantero know information relating to the Customer credit or debit card, transmitted via secure connection directly to the bank's site that manages the transaction. No Mantero computer archive will retain said data. Mantero may not be held responsible for any fraudulent or undue use of credit or debit cards by third parties at the time of payment.
From 28 December 2020, online payments will be even more secure due to the new European PSD2 regulation, which introduces new authentication rules. From now on, when you place an order using a card payment, your bank may ask you to confirm your identity using 3D Secure authentication. There are many ways to authenticate online payments, and you may be asked to confirm your identity by SMS, email or TouchID. We recommend contacting your bank to ensure you have the correct contact details if asked to use SMS or email for 3D Secure authentication. If you have further questions, please contact our Customer Service.